Are you currently making the most efficient choices for you, your team, and your company when faced with challenging workplace scenarios?   Leading others through difficult times requires EQ (emotional intelligence), integrity, and sometimes a bit of courage. It’s important for leaders to be humble, prepared, and always ready for the unexpected. When working to establish clear communication with others, pivot focus, and foster successful mindsets, what questions can today’s leaders explore to ensure success outcomes?

At ZB RX Medical, my team and I believe that preparation leads to confidence. We strive to be conscientious about communicating with our employees (whether one-on-one or as a group). We’re in the business of representing innovative medical technology solutions so preparing before managing potentially complex discussions is important. Leaders who are not prepared risk wasting everyone’s time – a potentially costly choice for any organization overall.   

Leadership requires you to practice (then master) the skill of managing through high-pressure challenges with patience. I also recommend the BOD (benefit of the doubt) approach. Remember there are usually three sides to every story – the two involved plus the truth. Experience has also taught me to consider a spirit of grace when communicating with others. 

Whether your workplace crisis is small or large, you’ll want to use discernment as you navigate uncertain waters with your team. Next time you face a complex workplace scenario, remember to equip yourself by asking good questions in your discovery process – knowledge is power.

Consider asking and answering these questions BEFORE tackling your next potentially difficult challenge. Preparation leads to confidence and can help serve you as a conduit for positive and successful outcomes ahead.

LEADERS: Ask Yourself Five Key Questions


  1. What is my best possible outcome for this discussion / meeting?
  2. Am I the right person to lead this discussion / meeting?
  3. Do I have all the essential facts before heading into this discussion / meeting (i.e., have I talked to all the right people involved)?
  4. During my research, did I discover any inconsistencies? If so, who else do I need to gather more information from before this discussion / meeting?
  5. Am I able to lead this complex topic discussion or meeting from a grounded (non triggered) state of mind?

Whether you’re going through a company transformation or managing a minor crisis, you are a leader and that means you need to lead. When the time comes, preparation will lead to confidence. Create a spirit of unity within your team and do what’s necessary to help those around you when difficult and important decisions must be made.

Take ActionWhat other questions do you include in your process? Share your comments with us today.   


Brandon Rouse, CEO of ZB RX Medical

Brandon Rouse leads a diverse and growing team of professionals well-versed in the challenges facing healthcare today. Headquartered in Oklahoma City, OK, Brandon’s experienced team represents various technological and innovative medical solutions. ZB RX Medical is a direct distributor of Zimmer Biomet